Business
as usual
Many
different kinds of people use and produce perfume, and they do so for
all different kinds of reasons. What percentage of people regard
perfume as valuable in and of itself—beyond its functional value as
a source of money or pleasure or as a tool of seduction? I wonder
because even those who wish to exalt perfume to the status of art can
achieve wealth and fame from doing so. Whether curators or perfumers,
no one stands to lose by aligning perfume among the beaux
arts. Or do they?
Perhaps only consumers, the people who pay for perfume, should be wary of such initiatives, given the astronomical prices which fine
art works command in today's capitalized art market.
Perfume
is produced in order to be worn and because it is consumed. Bottles
are drained, and they must be replaced, and this generates an
enormous potential for profit on the part of those who seize the
opportunity to promote perfume in any and every possible way. Each
new development which casts perfume in a positive light will
automatically generate an increase in sales. Drawing attention to
perfume in any approbative way—for example, by calling it art—will make it coveted by an ever-expanding market niche.
Art is good, so if perfume is art—in addition to offering a variety
of functional benefits—all the better! Whether people regard
perfumes as art objects or toiletries, the challenge for anyone
attempting to profit from this industry remains how to woo consumers
to spend a finite perfume wallet share—whether large or small—on
one's own wares rather than those of competitors.
When
a single company controls several houses, this goal becomes easier to achieve since a given customer may be persuaded to buy through a
variety of different marketing techniques running alongside one
another simultaneously. Conglomerate corporatization strengthens all
of the houses under the aegis of a single company because it can
absorb the shock of revenue troughs at some of the houses, so long as
others in the same group are doing well. Independent houses, in
contrast, must be more rugged and resilient to survive. A
particularly bad year may result in a crippling insolvency,
culminating in the need to shutter the store. Perhaps the recent
phenomenon of proliferating niche houses under the direction of a
single person or small group is a result of perfume makers'
recognition that there really is “safety in numbers”.
Boadicea the Victorious and Illuminum, both British luxury lines, are the houses of Michael Boadi, a former hair stylist and self-taught perfumer. There is nothing wrong with those credentials, per se—they are precisely the same as those of Serge Lutens—and Boadi is certainly not the only creative director behind more than one house. Pierre Guillaume's ventures—Huitième Art, Parfumerie Générale, and Phaedon—leap to mind as another example of the same. A further case: Sospiro and XerJoff, two apparently distinct Italian luxury perfume houses, too, are linked. The people running these houses all seem to share an entrepreneurial spirit quite separate from their interest in perfume.
In addition to some niche houses sporing more houses with new names and concepts—or gimmicks—virtually all of them appear to be launching large numbers of new perfumes in a continuous stream, which can be understood as a counter-reaction to the corporate houses' penchant for flanker production. Perfumes used to be launched one at a time by professional perfumers, most of whom learned their trade in Grasse and many of whom were borne and bred by perfumers. The business of perfume has changed a great deal in the past few years, and part of this may be explained by considering parallel developments in the case of the wine industry.
Not so long ago, perfumery was primarily a family business, just as was the case in centuries past for wine making, concentrated primarily around the vineyards of France. Today, perfume houses are sprouting up all over the world, and many perfumers proudly display their lack of formal education as a badge of their independence and creativity.
Similarly, in the aftermath of the California wine revolution, successful vineyards and producers can be found in countries quite far from France. Many celebrities, such as actor Gérard Depardieu and director Francis Ford Coppola, have started or become involved in wine ventures, despite having no obvious background or training in oenology.
In
terms of consumption, too, perfumery appears today to be undergoing
some of the same sorts of changes which were seen in the wine sector
in the United States over the course of the second half of the
twentieth century. Today millions of Americans fashion themselves as
wine connoisseurs as a direct result of the success of
ingenious schemes to elevate the image of this particular type of
alcoholic beverage, to which a sought-after prestige was attached,
luring consumers in and away from beer and other spirits.
More
alcohol per capita is undoubtedly consumed today in the United
States as a result, but the proportions have also changed, for a
person who is already drinking a glass of wine does not reach at the
same time for a stein of beer. There is a culture peculiar to beer
drinking, of course. It remains the beverage of choice for sporting
events and college parties. But wine came to prominence as a result
of its having been marketed to consumers in an epicurean light, while
inviting ordinary, middle class people to lift stemware glasses up to
their lips to imbibe.
The
paradox of the wine revolution is that it was democratic, reaching
ever further down the socioeconomic chain through the marketing of
wine as a prestige beverage, the consumption of which would confer on
people a sense of being somehow elite. The phenomenon of the wine
club, whereby one is shipped regular “curated” selections of
bottles being sold at an advantageous price—and often with free
shipping—exemplifies this paradoxical democratization of wine
connoisseurship.
The
same curiously paradoxical dynamic seems to be working in the case of
perfume, which has become democratized as well, through the very same
seductive device, the sly suggestion that by entering into the world
of perfume connoisseurs, one is joining the ranks of elites. People
are drawn to consume what they have been persuaded to believe is
sophisticated, and the same forces which brought about the wine
revolution appear to be acting as well in the case of niche perfume.
The consumption logic of perfume is analogous to the one operating in the case of ingested alcohol solutions. Once one has selected one's scent of the day
(affectionately referred to by perfumistas by its acronym, SOTD), the
matter has been settled. The challenge for marketers is to persuade
consumers to buy and apply their
perfume first, before all of the many others which they might have
selected instead.
The
Perfumery Microcosm
Does
perfume have a value independent of its identity as a commodified
object? Is there any way to disentangle perfume as a
“thing-in-itself” from the business nexus in which it is
contained? The status of perfume seems quite confused above all
because the producers of perfume themselves seem to vary so much,
from those for whom perfume is the ultimate expression of creativity,
to those for whom it is primarily—or solely—a very lucrative
business. This is why it seems to me false to say that perfumery, in
and of itself, is an art. To make such a sweeping, global claim is to
indulge in falsificatory abstraction. The truth about perfume is not
nearly so obvious and simple as we may wish for it to be, because
people produce and use perfume for many different reasons. Are some
of those reasons better than others? What is the force of that
question? All of them—the good, the bad, the ugly, and the
beautiful—together conspire to create the complex world of
perfumery, a microcosm of the larger world in which it is lodged.
Perfumes
may all be liquids containing a variety of solvents and essences, but
perfumery
is not a single “thing in itself”. Perfumery is a multilayered,
multifaceted network of people and practices, the end products of
which are perfumes. In reality, many of the practices which lead to
the production of perfumes bear no resemblance to the production of
art by individual creators. When one attempts to speak of “perfumery”
as a whole, one is bound to emit falsehoods, because the people whose
industry results in perfume differ so much from one another in their
intentions and values.
Perfumers themselves appear to cover a rather heterogeneous range. Perhaps some perfumers are truly olfactory artists, but most of them appear to be contracted designers or noses for hire. Certainly some artisan and truly independent perfumers would seem to fall into the former camp, at least initially, but their creative output is undoubtedly modified according to business constraints and exigencies. In one way of looking at art, there can be no “rules” whatsoever at the outset, so if a perfumer commences his or her work under the assumption that perfumes must be wearable, then the resultant creations would seem to be intrinsically functional products. This alone should suffice to demonstrate that such creators are designers, not artists, at least not in the strictest sense of that term.
Perfumers themselves appear to cover a rather heterogeneous range. Perhaps some perfumers are truly olfactory artists, but most of them appear to be contracted designers or noses for hire. Certainly some artisan and truly independent perfumers would seem to fall into the former camp, at least initially, but their creative output is undoubtedly modified according to business constraints and exigencies. In one way of looking at art, there can be no “rules” whatsoever at the outset, so if a perfumer commences his or her work under the assumption that perfumes must be wearable, then the resultant creations would seem to be intrinsically functional products. This alone should suffice to demonstrate that such creators are designers, not artists, at least not in the strictest sense of that term.
Things
in the world come in various colors, shapes and sizes. The world of
perfumery, like the world more generally, contains artists, visionaries and hacks; entrepreneurs, shysters and cads. (How could it not?) Some houses maintain high
compositional standards and seek out and use only the finest
materials; others prefer to sell more bottles of less expensive
perfume. Perfumery is conducted by perfumers, but also by CEOs,
chemists, and accountants. Some of these people hold beauty to be of
paramount value; others are concerned primarily—or only—with
profit and may use marketing data and surveys to decide what to
produce. The many fragrances created by this motley cast of
characters range from masterpieces to disasters, although which are
which appears to depend largely upon one's idiosyncratic tastes.
Perfume
users, like perfume producers, vary enormously from one case to the
next. Some wear perfume in order to garner the attention—and
favor—of other people. They may seek out perfumes which will
augment their appeal to a prospective mate. They may wish to convey
an image of glamour and sophistication, or to radiate facts about
their lifestyle, as they do with their manner of dress. Other
consumers wear perfume solely for themselves and may not even don it
in public places precisely because they prefer not to attract the
unwanted attention of strangers or to send out any signals at all.
In
this regard, too, perfume use can be compared to wine and spirits
consumption. Some people drink solely in order to get drunk. Whatever
will accomplish that aim is fine: beer, cheap wine, hard liquor, even
Everclear will do. Others drink fine wine to accompany cuisine and
enhance their experience of a meal. Even everyday food can be
elevated to some extent by being served with a delectable wine. Still
others may drink wine in order to "decompress," for its psychological effects. The connoisseurs among
connoisseurs regard wine as an object of transcendent aesthetic
value. Many of today's self-styled connoisseurs may enjoy both the
taste and the effects of their ingestion of wine. In reality, the
list of reasons why people consume alcoholic beverages, including
fine wine, goes on and on...
Niche
perfumers may or may not be primarily interested in producing perfume
as an expression of their creativity, although many perfumistas tend
to give them the benefit of the doubt. Luxury niche seems pretty
clearly to be a business-oriented approach to perfume. How to seduce
consumers into believing that they should pay $200, $300, even $800
for a small bottle of consumable liquid? Why in the world, for
example, should a bottle of simple vanilla perfume cost two hundred
times more than the same volume of organic vanilla extract? Some of
the creations of niche houses are quite good, while others are at
best mediocre, but the emphasis among luxury niche firms appears to
be on packaging and the cultivation of a house image. Let's put it
this way: more effort, time and money appear to be poured into those
aspects of the business than into the liquid inside the bottle, just
as we learned about mainstream perfumes from “Behind the Spritz.”
One
issue which might seem on its face to muddy the waters is the
celebrity and glitz which has come to surround the business of
perfumery, and especially exclusive, niche perfumery. Perhaps the
latter, too, is a result of the inextricable link between ad
campaigns and successfully mass-marketed perfumes. Image matters for
not only designer but also niche perfumes, and the aura of
exclusivity surrounding the latter undoubtedly contributes to the
success of those who produce them. If a consumer is being asked to
pay two or three or four or five times more for a perfume, there has
to be some reason for that. There must be a pretext grounded in
something. Hope springs eternal.
Christos at Memory of Scent recently raised the interesting question of quality. Are we willing to pay more for niche perfumes because they
are of higher quality? Or do we simply assume that they must be of
higher quality because they cost more? So many counterexamples leap
to mind, of hyped niche perfumes which do not seem to be of high—or
high enough—quality to warrant the exaggerated price, that we may
safely conclude that, as much as we'd like it to be the case, it
simply is not true that you get what you pay for. Or do you? What,
exactly, is it that we are paying for when we buy a perfume?
Mixing
Business with Pleasure:
You Get What You Pay For
You Get What You Pay For
Confusions
begin to arise in the case of perfume when the liquid is abstracted
from the context. For consumers, it's all a package deal. Part of
what we like is the scent, to be sure, but we also like the feeling
of being associated somehow, in some way, with the images linked to
that scent. The images may be of “beautiful” people, but they
most certainly also include the whole aura of exclusivity surrounding
niche perfume houses. We want to believe that we have refined tastes,
that we are privy to olfactory secrets and wonders to which others
have no or limited access.
All
of this is the essence of luxury, and perfume is a luxury. To strip
perfume of the complex marketing apparatus erected in order to sell
it would be to remove the rich context which imbues creations such as
Chanel no 5
with profound significance to countless consumers. Are they wrong to
be seduced by the suggestion that they are as sexy as Marilyn Monroe or as
glamorous as Carole Bouquet or Nicole Kidman when they don the
perfume? Of course not. They are indulging in a fantasy made possible
not by the smell alone but by the context in which it has been
embedded, nurtured, and disseminated around the globe.
To
remove the perfume from the bottle and abstract it from its marketing
context is, in theory, possible. In reality, we can attempt to ignore
marketing forces, but our efforts will ultimately be for naught. Why?
Because the entire enterprise of perfumery is anchored in an
image-based production mechanism. People do not buy perfumes solely
on the basis of scent. Even those who think that they do cannot
really abstract the scent from the cultural context which made
perfume appreciation possible for them in the first place.
No
matter how assiduously we may attempt to abstract the scent and to
pull it conceptually out of its packaging, in the back of our minds,
our origins in perfume appreciation will always remain. No matter how
sophisticated we may become in our knowledge and understanding of
perfume as a “thing in itself”, each and every one of us began as
the unsophisticated consumer at the counter. It's the only entrance
possible to the world of perfume for anyone, in principle.
We
may wish to kick the ladder away, to use Ludwig Wittgenstein's
metaphor, but in reality we cannot. To persuade oneself to believe
that we can is to succumb to self delusion. If one orders a sample
set from MinNewYork or Aedes, and then sets out to test the samples
blind, one will still know, in the back of one's mind, where the
perfumes came from: niche emporia. The prestige is inextricably
present even when the liquid in the vial is tested without reading
the label.
Perfume
bottle collectors who focus on the vessel in which perfume is housed,
like perfume lovers who would strip perfume of its packaging, view
the bottle from a somewhat skewed perspective. The bottles can of
course be regarded as objets
d'art (or, rather,
design) in their own right, alongside other kinds of bottles—those
used for milk, beer, etc.—but their significance derives in part
from having been anchored in the complex luxury perfume nexus.
A
glass bottle is infinitely more valuable when it is filled with a
precious elixir which excites the senses and may induce a flood of
memories in the wearer. We perceive solid glass objects with our eyes
and through our sense of touch. We perceive perfume through our nose.
Why should one or the other of these modes of perception be more
important than the other? Designers create bottles, and designers
create perfume. We can love and appreciate each, but our enjoyment of
both will be enhanced by keeping them together, as they were
produced, in a package devised precisely in order to lure us in and
fill us with delight to the point that we become willing to buy.
The
pleasure of perfume derives in part from the fantasies which arise
and are made possible by the luxury context in which perfume is
inextricably fixed. Going against what seems to be the orthodox view,
I have come to be skeptical of the idea that we are somehow harmed or
tricked by the barrage of images associated with the perfumes which
we may eventually acquire. We will be seduced in determining how to
dispense with our wallet share, one way or the other. Whether we are
wooed by pictures of Brad Pitt and Audrey Tautou, and historical
images of Marilyn Monroe and Catherine Deneuve, or the scent of
jasmine, rose, and strong aldehydes which make up the composition of
Chanel no 5,
matters not in the least to those who are trying to sell the perfume.
The
only criterion, at the end of the day, is pleasure. If we derive
pleasure from donning the perfume, then we have not been swindled at
all. We got what we paid for: an image, a scent, a feeling of
satisfaction, the sense of of being somehow more sexy and glamorous,
a flood of memories induced by our perfume. Why should one of these
be more valuable than any of the rest? Images, like bottles, may
enhance our experience by adding a rich layer of fantasy to our
encounter with the perfume. Is it wrong to wish to be glamorous and
sexy or to believe that by wearing a perfume we become more so? Seems
rather harmless to me.
The
same should be said, of course, for those who find a deeper
satisfaction in wearing a perfume because someone somewhere has
decreed it to be a masterpiece.
Should we care what they think? Probably not, if perfume reception is
ultimately a matter of taste, as it seems to be. Nonetheless, the
experience of some wearers will indeed be enhanced by having come to
believe that they share the refined taste of experts,
whoever they may be, and no matter how that label came to be applied,
even if “the experts” have been self-decreed.
Witness,
again, what happened in the realm of wine. Robert Parker essentially appointed himself the Tzar of taste, and because people clamored to be like
him, red wines became denser and more like Merlot, while white wines
cured in oak barrels became all the rage. It's a fact: people desire
to be like the experts, to share their presumably superior taste, and
that is why exalting best-selling perfumes as masterpieces, too, is a
clever marketing scheme. It ends by enhancing the sense of luxury
associated with wearing the perfumes thus showcased.
A
House of Mirrors
Chanel
no 5 was marketed into
women's—and men's—brains as being sexy and seductive and, above
all, glamorous. Was it worn by glamorous women because Chanel
no 5 was glamorous? Or
did Chanel no 5
become glamorous because women—and men—came to associate images
of celebrities in slinky black dresses with the scent of the perfume?
Did Marilyn Monroe wear Chanel
no 5 because it was
sexy? Or did Chanel no 5
come to seem sexy because sex symbols such as Marilyn Monroe were
known to wear it?
To
see why the packaging (including marketing images) and the perfume
are inextricably connected and cannot be divorced from one another
without transforming the thing thus abstracted, consider what perfume
would be to someone who did not come to it through the usual path, by
visiting a cosmetic counter at a department store. To someone coming
to planet earth from a galaxy far away, I am quite sure that Chanel
no 5 would be a smell
with zero significance, whether sexual or socioeconomic or artistic
or otherwise. Certainly the white sheets of the orphanage where
little Coco was raised and the white steppes of Siberia where the
perfumer who composed the perfume spent a good deal of time would not
be images easily connected to the scent of aldehydes by a newcomer to
our planet. Would the perfume seem sexy or glamorous without being
presented simultaneously with images of sexy and glamorous women?
Evidently not. It would be only a smell.
Indeed,
even right here on planet earth there appear to be a fair number of
young people who associate the scent of Chanel
no 5 not with Marilyn
Monroe or Catherine Deneuve but with “the mad old cat lady”. I
recently read a string of comments to that effect in response to a
piece on the Brad Pitt Chanel
no 5 campaign. Those who
wrote comments did not seem to “get” the iconic perfume. Or,
rather, what they got was that the scent evokes images of something
which they would never want to be.
I've
seen similar remarks made about such perfumes as Guerlain Shalimar
and L'Heure Bleue,
reportedly favorites among senescent women in retirement homes. My
own view is that Guerlain screwed up rather royally by mass-marketing
Shalimar
at drugstores and discounters and basically any- and everywhere.
Rumor has it that various “levels” of Guerlain's most famous
creations are circulating about—not just a case of reformulation,
but formulations tweaked—and made more cheap—for specific
markets. This sends very mixed messages. When the cleaning lady wears
Shalimar
as her signature scent, then the woman for whom she works may think
twice before donning it herself. Luxury is essentially elitist, and
perfume is a luxury product. In order for the illusion to continue to
work on prospective consumers, there must be a division between those
who have access and those who do not. Without insiders and outsiders,
the notion of luxury is evacuated of sense.
In
the twenty-first century, we seem to be living in the age of
democratization of everything, including perfume. Since there are no
true experts on taste in perfume, everyone is suddenly an expert. The
fragrance community websites are frequented by their share of snobs,
but also Jill Q. and Joe Q. mainstream fragrance consumers, who buy
on the basis of ads and may evaluate a perfume more on visual
associations and packaging than on the composition itself. Or perhaps
we all do that? No one seems to know. Everyone has opinions, and no
one is afraid to express them, and enthusiasm is taken to be the
necessary and sufficient condition for sound perfume evaluation.
Which brings us back to the question of the many uses of perfume.
It
seems quite clear that people wear perfume for the pleasure which
they derive from doing so, but the sources of their pleasure vary. In
some cases, compliments garnered from others compound whatever
pleasure the wearer may enjoy through smelling the
scent. Still, surely no one wears perfumes which they themselves find
to be ugly—except in testing scenarios where they are attempting
to wait out the disappearance of what they take to be a bad perfume.
With
the globalization of media and the spread of images from first world
industrialized countries to even the farthest reaches of the globe,
more and more people have become exposed to mass-marketed fragrance,
if only through the advertisements created in order to sell it. A
homogenization of culture is inevitable given the power of
capitalism-generated media images to seduce potential consumers, as
objects once nonexistent from a person's perspective suddenly come
into view and then become coveted. We need more and more things,
including perfumes, because increasingly we are made to feel that our
life is incomplete without them.
With
the advent of online fragrance community websites, perfumistas have
been able to connect with fellow perfume lovers and mutually
fertilize their passion through penning reviews and participating in
forums about every conceivable topic related to the object of their olfactory fascination. Above all,
it has become possible learn about the latest—and presumably
greatest—offerings from our favorite perfume houses, in addition to
the birth of brand new houses with vast collections to tempt us. Do
we need any of this? No. All of this is a luxury in which we indulge
with the free time and money which we are fortunate enough to be able
to enjoy, unlike the vast majority of people in the world, past,
present, and future.
Perfume,
the liquid, is microcosmic of perfumery, the enterprise. Why? Because
it comprises a complex nexus of components or factors only some of
which are relevant to any given person. We literally smell different
aspects of perfumes to different degrees, just as all of the motivations giving rise to perfumery are found to varying extents
among the various participants, from producer to purveyor to
consumer. Perfume as such reflects the means of its production: a
multifaceted crystal which evades all efforts to capture it in short,
simplistic and categorical ways. Whatever we may attempt to say about
perfume will be false from the purview of some, while nonetheless
true, if only from our evanescent and limited glimpse—until we
blink.